Thank you for taking the time to respond to our Guest Comment Card and tell us about your stay at the The Crowne Plaza Manhattan.

We aim for excellence in all aspects of our hotel and our number one goal is to exceed all of our guest’s expectations. We take our guests’ feedback and input very seriously – the information you have provided to us is of great importance, as it helps us to continue to improve our level of service.

Thank you again for your comments. We very much appreciated your observations and hope to have you as a guest again in the near future.

Sincerely,

Gerry Hughes
Hotel Manager